Search Knowledge Base Articles

Maximum Ticket Attachments

Go to Setup -> Settings -> Tickets -> Maximum ticket attachments to adjust maximum tickets attachments

Did you find this article useful?

Related Articles

  • Open Ticket From Admin Area

    To open new ticket click on the sidebar menu item Support -> New Ticket Select assignee. (D...

  • Email Templates

    You can easely customize all ticket email templates by going to Setup -> Email Template...

  • Priorities

    You can easily customize ticket priorities by going to Setup-> Support -> Ticket priority...

  • Statuses

    You can easily customize ticket status by going to Setup->Support -> Ticket sta...

  • Change Ticket Status Without Making Reply

    You can change the ticket status without making the reply. Open the ticket you want to change the st...